customer experience

Adapting to Change: The Most Impactful Things on Automotive Retailers in 2023

By CarData Support / February 28, 2023

As we enter 2023, the automotive industry continues to undergo significant changes and transformations. From the rapid adoption of electric vehicles (EVs) to the integration of artificial intelligence (AI) and the rise of connected cars, automotive retailers are facing a plethora of challenges and opportunities. Here are some of the most impactful things that will…

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Pre-Detail Photo Example

Why Quick Online Photos of Vehicles for Sale are Crucial for Car Dealers

By CarData Support / February 22, 2023

As the world becomes increasingly digital, it’s more important than ever for car dealers to get photos of their vehicles online quickly. Not only do photos help potential customers make purchasing decisions, but they also play a crucial role in building trust and credibility with online shoppers. In this blog post, we’ll explore why it’s…

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Transparency in Vehicle Damages is Key for Dealerships

By CarData Support / August 30, 2022

Developing Trust Through Honesty Dealerships need to be transparent about vehicle damage. Trust is essential for any business, but it’s especially crucial for car dealerships. Customers trust you with large purchases and need to be confident in their decision. One of the best ways to build trust is through transparency. Regarding vehicle damage, that means…

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Car Dealers – Love to Hate

By CarData / June 22, 2020

“The retail format people love to hate bounces back” <— https://www-bloomberg-com.cdn.ampproject.org/c/s/www.bloomberg.com/amp/news/articles/2020-06-12/buying-a-car-online-is-easier-after-coronavirus-triggered-changes “It’s complicated” would be the best way to describe car buyers feelings towards most automotive retailers. Humans are social creatures and right now auto retailers are not providing that “wow” experience via a full online buying process. CarVana is trying but still only sell a…

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